In terms of signage, most of the spotlight tends to get shone on the design and fabrication teams of a business like Behrends, with brilliant designers and artisan craftsmen shining brighter than the rest. However, at Behrends, we are a holistic team – this means that every individual is an integral part of our system. When we all work together, beautiful things are accomplished. Installation is one such area that doesn’t get as much attention as the rest, but is a critical part of what we do. Without the absolute best team members in installation, all of our sales, design and building efforts might go to waste, so we take special pride in celebrating incredible installation work and the team members who do it.
After a signage project has been made into reality, it needs to be properly mounted so its legacy and longevity matches the materials used and the vision dreamed up. From the highest building to sidewalk plaques, Behrends installation workers have found themselves in some pretty amazing situations, getting brilliant projects up to the satisfaction of our clients. Custom jobs require flexible installations and individuals with trouble-shooting or problem-solving dispositions. One such individual is Dave Rutter of the installation department. Dave has undeniable experience in making the final stage of a signage relationship, between Behrends and our clients, a memorable one. As an indispensible part of the Behrends team, we are happy to put Dave in charge of this important task.
Tell me a little bit about your personal history and what brought you to Behrends Group.
I’m originally from Australia and I worked in construction there for ten years before moving to Canada. Basically, after a different job when I first got here, I saw that Behrends was advertising a position for an installer so applied for it and got it!
Can you tell me about some of your favourite moments while working for the company?
It was pretty amazing last year when I got to take a trip up north for work. I was able to take a bit of a detour to the NorthWest Territories which was nice to see. I love doing projects that really have some significance behind them. Recently, we installed a project at Griesbach honouring the Princess Patricia Light Infantry and a lot of widows and veterans in the area were touched by the memorial. We did another memorial in Regina to honour the fallen. I love doing projects that have significance for people who will interact with them, especially when they honour people who have done incredible things. That’s a really big highlight of working here.
What is your current position at Behrends Group?
I’m the lead installer.
You are primarily responsible for managing the installation of projects that have been fabricated by Behrends. What can you tell me about this particular aspect of your work?
The position is very hands-on and managerial. I get to be responsible for making sure projects are ready to go, determining what things need to be taken into consideration and orchestrating the whole event. I have to be on top of everything that is coming or going. My main role is supervising and management but I still love getting out and doing the actual installation work. It’s one of my favourite parts of the job.
What sets this company apart from others? What, in your opinion, has made the company so successful?
The people and the quality of the work. Behrends Group really has a reputation for being a “step up” from everyone else. Frankly, it seems like these days anyone can bang out a sign, but Behrends really offers a higher level of quality and expertise that can’t be found anywhere else. The upper management is very connected with the whole team and operates with a hands-on approach. Planners and general managers have all come out for installations because no one is scared to get their hands dirty. It really is a family company.
What are the general reactions of your clients when they see their vision become a reality? Do you have any touching stories about customers who were particularly satisfied?
As I mentioned, the feedback from the veterans and the widows of the Princess Patricia memorial was very meaningful for me. I also enjoyed the project for the Carmelite monastery near Devon. We received a really touching letter the other day from the Reverend Mother who was so kind as to let us know what our work meant to her. Most of the time, the response is “WOW”. Anything can look good on paper but for someone to see their vision come to life is totally different. I have never had a single negative reaction – obviously when the quality is this good, the response will always be good too.
What do you like to do in your free time?
I love spending time with my family.